FAQs – Uses
My business is quite small but we expect to grow. Will ACTIVUS grow with my business?
We designed ACTIVUS to support growing businesses like yours.
You pay for the system and can start with one user and add more as and when you need to for the same price. It’s only when you get to four (4) users or more will there be a very slight cost increase (£5) per month
ACTIVUS is packed full of useful features, but we’ve made it as simple and intuitive to use as possible. This means the all the features are there to be used and we’ve not included features that you won’t want to use but still have to pay for like some applications.
We believe you’ll love ACTIVUS, but should you ever choose to move away, we’ve made it easy to take all your data with you in a usable format so you can import it into your new system.
You can attach any document to ACTIVUS, whether that be, customer records, drawings, photographs and anything else that you can expect to attach, so you can keep track of your communications with contacts.
Yes you can,
depending on what the other system is… As part of MTD (Making Tax Digital), ACTIVUS will will fully integrate with HMRC so all VAT can be recorded directly. More information will be available nearer April 2019.
Yes you can!
You can initiate a call through ACTIVUS. This integration allows you to make calls using click-to-dial functionality, directly on a smartphone or via a VOIP system on your pc. i.e. Skype
ACTIVUS was born out of frustration with other systems, which are overly complicated and fussy.
ACTIVUS is very simple to use, if you can buy online you can easily use ACTIVUS. It is simple, intuitive and doesn’t use jargon
Don’t take our word for it. Get a free trial today.
ACTIVUS is designed to be simple and intuitive. There’s no point having tools that nobody can use!
But don’t just take our word for it – sign up for a free trial today and give it a try.
Sign up today
ACTIVUS can be used on any device with access to the Internet.
It works on 3g, 4g and WIFI and on any modern browser, smartphone, tablet, PC, laptop and Mac
Yes! There is different access depending on the user role
FAQs – Set up and Installation
All you need is a device such as a computer, laptop, tablet or smartphone, and access to the internet.
ACTIVUS is cloud based, which means we store the data for you securely online, you don’t need any special hardware.
ACTIVUS is completely portable and can be accessed on any Internet connected device. Use the link that we provide to navigate to ACTIVUS on your device and save ACTIVUS to your Home Screen or Favourites. Full instructions are given and training supplied
Just a couple of minutes. Once you have completed the registration form and we have your details your account logins will be emailed to you and you can start using ACTIVUS
There is a simple importing tool that you can use within ACTIVUS and we are happy to help just let us know
email@example.com or 07921 390 128
All included in the price. ACTIVUS will be integrated with HMRC as part of MTD (Making Tax Digital). Please contact FYI Action if you require any further integrations
firstname.lastname@example.org or call 07921 390 128
FAQS – GDPR
Your data is held on very secure servers within the UK.
We do not use lists from dubious sources and will not contact you imploring you to buy sparkling trinkets. We may from time to time inform you of upgrades and relevant related information, of which, you are welcome to say no to receiving. There will always be an unsubscribe option.
If you’d like to be forgotten about totally we will do this to, you only have to ask.
We have a two stage delete format, soft delete where your account is made inaccessible to everyone except our Information Officer and then when we know that you have not deleted in error and that you are definitely not returning then we hard delete your account.
Please contact us for more information, we are GDPR compliant.
GDPR@fyiaction.com 07921 390 128
FAQS General –
You have one month. We know how busy you are and unexpected events happen, so your month will start from the time you start to use ACTIVUS not from when you receive it. If you decide to purchase ACTIVUS before your free month is completed you will not be charged until that time has elapsed
We use Go Cardless, so you control your own Direct Debit. You can also pay with any debit or credit card if you really want to. All prices quoted are in Pounds Sterling excluding VAT
No! There are no contracts and with straightforward pricing, you will get a fulling functioning business solution for a low monthly fee.
Optional Extra: Most trackers require a tie-in of at least two years and a monthly data charge but with ACTIVUS there is no contract or extra monthly charge, just a small one-off fee for the mileage logger
Everything is included. Up to 3 users, the tracker data, unlimited number of records, unlimited storage, all updates, training and support are all a part of the service. There is however, an optional extra – the mileage logger has a one-off charge but is heavily discounted
Yes! you can cancel at any time because you’re in control of your direct debit payments so you can stop paying for the service immediately and you’ll be able to use the system until the end of your payment time
Call us for a chat on 07921 390 128
or email us our address is email@example.com